About Me
Jacquelyn Piansay
(noun, she/her)
: an avid traveler, skincare enthusiast, and chronic learner on a quest to impact people’s lives in positive ways
See also empath, advocate, problem-solver
Note: My last name is pronounced like “Beyoncé but with a ‘P’”.
The Details
My passion lies in creating thoughtful experiences that positively impact people’s lives. It wasn’t until I pivoted careers that I finally realized I have always been a designer at heart. My dedication to creating enriching and engaging experiences for people knows no bounds. Whether creating pixel-perfect wireframes, executing an international exchange program, or planning my family’s annual vacation, I'm genuinely committed to people-centered work.
Generally, my life's philosophy is rooted in balance, which shows in my design process. I strive to understand the big picture of a project while ironing out the nitty-gritty details. I advocate for the people I'm designing for while tactfully navigating technical constraints and stakeholder objectives.
While I currently specialize in digital product design, I bring over a decade of expertise in designing non-traditional learning experiences focused on leadership development, community building, and cross-cultural engagement. I led the end-to-end design and execution of cohesive educational programs that empowered thousands of emerging leaders from around the globe to be changemakers in their communities.
In 2023, I received my Master's degree in Learning Design and Technology which strengthened the intersection of my two career paths: learning experience and user experience design. I am always actively looking for ways to create inclusive, enjoyable, and high-quality learning experiences while decreasing barriers for people to gain new knowledge and skills.
I am a self-improvement aficionada and aspiring polyglot with an aptitude for pinpointing a learning opportunity in every encounter. You’ll often find me planning my next trip, studying languages, getting way too competitive playing board games with my siblings, or chipping away at my never-ending list of shows to watch.
How I Got Here
2021-Present
Currently, working as a Design Experience Specialist at Accenture Federal Services and completed my Master’s degree in Learning Design & Technology in December ‘23.
Accenture Federal Services
- UX/Product Design work for federal clients
George Mason University
- M.S. in Learning Design & Technology
- Certificate in Learning Technologies, e-Learning
Photo from an in-person day at The Forge in Washington, DC
2020-2021
Pivoted careers and completed a User Experience Design Immersive course. Worked on some freelance UX gigs while searching for a full-time role during the pandemic.
General Assembly
- User Experience Design Immersive
Freelance
- Tangelo Women’s Biz Co-op
- Women’s Biz Co-op
- RAPID Oregon
A snippet of the Zoom life in 2020 featuring the Fandango project team
2016-2020
Designed intensive international sports, cultural, and youth exchange programs, led conferences and virtual engagement, specializing in accessibility and inclusion.
FHI 360, International Sports, Cultural, and Youth Programs Team
- Sports Visitor and Sports Envoy Programs
- Study of the U.S. Institutes (SUSI) for Student Leaders from Europe Program
- Pan-Africa Youth Leadership Program (PAYLP)
Video from “Enhancing the Paralympic Movement” Sports Visitor Program.
2013-2016
Transitioned to implementing youth and professional international exchange programs funded by the U.S. Department of State’s Bureau of Educational and Cultural Affairs.
FHI 360, IVLP Team
- International Visitor Leadership Program (IVLP)
- Pan-Africa Youth Leadership Program (PAYLP)
- Study of the U.S. Institutes (SUSI) for Student Leaders from Europe Program
- American E-Teacher Alumni Program for Japan and Korea
World Learning, Youth Programs Team
- Future Leaders Exchange (FLEX) Program
- Kennedy-Lugar Youth Exchange & Study (YES) Program
World Trade Center Institute (WTCI), Professional Exchange Programs
- International Visitor Leadership Program (IVLP)
- 2014 Global Ties U.S. Emerging Leaders Program Participant
2015 Global Ties U.S. National Meeting in Washington, DC
2010-2013
Assisted with website design and created education programs for undergraduate students focusing on academic success and community building.
Internships, Marketing & Website Design
- Innovate LLP
- The Dalai Group
Towson University, Center for Student Diversity
- Students Achieve Goals through Education (SAGE) Program
Filipino Intercollegiate Networking Dialogue (FIND), Inc., National Board
- 2012 Fall Dialogue: Dream For More (George Mason University)
- 2012 Spring Conference: Inform to Act: rEvolution (Drexel University)
- 2011 Fall Dialogue: Influence: Mamuno Para Maniwala (Cornell University)
- 2011 Spring Conference: Aksyon (Stevens Institute of Technology)
- 2010 Fall Dialogue: Boses (Fordham University)
- 2010 Spring Conference: Laban (University of Maryland, College Park)
2012 FIND Inc. Conference “Inform to Act: rEvolution” at Drexel University
What People Are Saying
“Simply put, Jacquelyn is an invaluable asset to the team! I appreciate the dedication and rigor with which she approaches her work… or any of the projects she’s been assigned. We rely on her as a resource and guide as she’s become knowledgable of the process and client products.”
— Design Manager, Accenture Federal Services
“She not only left a positive mark but truly contributed to the mission of the WTCI. She took the lead to help me reorganize and reframe the internship program to bring in mentorship aspects by providing fresh eyes to the operating procedures for interns and managers.”
— Manager, World Trade Center Institute
“Some [participants] said how a very good program became an outstanding one because of all the behind-the-scenes work Jacquelyn did. Not only did they think the contents were useful for their professional development; they also believed they were participating in one of the most enjoyable experiences they could have.
— Program Stakeholder, U.S. Embassy Mexico
“Many thanks to Jacquelyn for her awesome help on the design and user experience. The Secretary was very impressed and excited about the upcoming release (as am I).”
— Senior UX Designer, Federal Government Client
“Her communication skills proved to be effective, distinct and professional… you must expect that not everything is going to go as planned but Ms. Piansay's ability adjust and adapt was very impressive. She made it an enjoyable, effective and memorable experience for all involved.
— Program Partner, Institute for Sport and Social Justice
“Jacquelyn was responsible for synthesizing information from multiple stakeholders while considering constraints to design programs and experiences that were consistently high quality and responsive to stakeholder demands. I was always confident that she considered multiple options and details, before coming to a decision.”
— Client, U.S. Department of State